Contact information

Last updated: May 3, 2026

At Proper Select, we are committed to providing reliable and timely customer support. If you have any questions regarding your order, products, or general inquiries, please feel free to contact us using the details below.

Customer Support

For all order-related questions, returns, refunds, shipping issues, or assistance:

Email: support@properselect.com

We aim to respond to all inquiries within 24–48 business hours.

General Business Inquiries

For partnerships, business collaborations, or general questions:

Email: info@properselect.com

Support Availability

Our support team operates during the following hours:

Monday – Friday: 9:00 AM – 6:00 PM (CET)
Saturday – Sunday: Limited support

Please note that response times may be longer during weekends, holidays, or periods of high demand.

Before Contacting Us

To help us assist you faster, please include the following information in your message:

Full name
Order number
Email used for the purchase
Description of your request
Photos (if applicable, for damaged or incorrect items)

Important Notice

We do not offer phone support at this time.
All communication is handled via email to ensure accuracy and proper tracking of requests.
Please do not send returns to our business address. For returns, contact support first to receive instructions.